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Recruiting Solutions
Welcome to the GTI Recruiting Solutions Help Centre
Recent Articles
My online test did not open
Please check the following: Is your device/browser supported? Please make sure you are using a device and browser that are supported by the test provider. If you are using any other device, you will need to switch to a supported device (for example, ...What should I do if there is an error during an online test?
Please try your test once more as sometimes errors occur if there are internet connectivity issues while you are undertaking the online test. If you have tried this and are still having problems please contact technical support. Find out more: How ...I am entitled to extra time for my online test
If you are eligible for extra time or reasonable adjustments, please contact the administration team before you start the online assessment. Find out more: How to contact the administration teamWhich devices and browsers are compatible with the online tests?
Compatible devices and browsers will depend on the online test provider. You should be given information about supported browsers when you are invited to take the test, (for example in the email you received), or it will be displayed on the system ...I can't upload my file as it's too big. How can I reduce the size of the documents I want to attach to my application?
If any documents, such as your CV, are too large to upload to the system then you should reduce the size of your file in order to complete your application. Microsoft Word documents: Remove any unnecessary images. Try copying and pasting the entire ...
Popular Articles
How can I cancel an application?
You may wish to cancel an application you previously started, because you want to change to a different vacancy, the vacancy has closed or you simply don’t want to continue with the application. You can easily cancel an application by following these ...How to contact the administration team
While logged in to your candidate portal, in the main menu select Help > Contact us. Select Recruitment Query from the Issue list. Complete the rest of the form and click Submit.How to contact technical support
While logged in to your candidate portal, in the main menu select Help and click on Contact us. Select Technical problem from the Issue list. Complete the rest of the form and click Submit. Please make sure that you are using the email address you ...I'm trying to apply but it says 'You have already applied once in this calendar year'
The system includes restrictions on the number of applications you are able to make during a calendar year. If you see this message, then you have already started and/or submitted the maximum number of applications allowed for the current campaign ...I can't see a 'Submit application' button. How do I submit?
You have not yet completed all sections of the application form. Go to the Application status page. The progress bars and messages will tell you where you need to provide additional information. Click on section titles to update sections. ...