How can I change my e-mail address?
- In the main menu select Your Account > Contact details.
- In the email address field at the bottom of the page, enter your new email address
- Click Save.
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How can I change my password?
In the main menu select Your Account > Password. Enter your old password first, then your new password. Click Submit.
I requested a password/username reminder but have not received it
In most cases, you should receive your username/password in just a few minutes. If you have not received your reminder within ten minutes please read the following, which should help you resolve the issue. The email might have been accidentally ...
I’ve forgotten my username
In the main menu select Login. Click the Forgotten your username? link. Enter the email address you used to register on the system. Click Submit and technical support will send you a reminder of your username. Find out more: I requested a ...
I’ve forgotten my password
In the main menu select Login. Click the Forgotten your password? link. Enter the email address you used to register on the system. Click Submit and we’ll send you a link to reset your password. Please note that this link will be only valid for 20 ...
Why am I having problems with some links and fields on the site?
To allow certain actions to be completed, the site uses JavaScript, and Cookies. This means that some site pages (e.g. registration and application) may not function correctly if these are turned off. You will therefore need to have JavaScript and ...