I can't upload my file as it's too big. How can I reduce the size of the documents I want to attach to my application?

I can't upload my file as it's too big. How can I reduce the size of the documents I want to attach to my application?

If any documents, such as your CV, are too large to upload to the system then you should reduce the size of your file in order to complete your application.

Microsoft Word documents:

  • Remove any unnecessary images.
  • Try copying and pasting the entire contents to a new document and saving it as a new file. This should remove unnecessary formatting.
  • Check the suggestions made by Microsoft to reduce the file size:

PDF documents:

  • Remove any unnecessary images.
  • If scanning supporting documentation, set your scanner to low resolution.
  • Check your settings and save the document with a lower resolution.

Images:

  • Photos that you are uploading to the system should be taken using a low resolution.
  • Try copying the image file, opening the image in Paint, resizing the whole image and then saving the resized image.
  • Check the suggestions made by Microsoft to reduce the file size of a pictures:

If you have checked all of the above and are still having problems, please contact technical support, attaching a copy of the document that you are trying to upload.

 

Find out more:

How to contact technical support

    • Related Articles

    • I am having difficulty uploading documents to my application. What should I do?

      Please check the following: Are you uploading an allowed file type? Check that your document is saved as one of the file types specified on the site. Check that your document is saved with an extension that matches the file type. For example, .doc or ...
    • How can I cancel an application?

      You may wish to cancel an application you previously started, because you want to change to a different vacancy, the vacancy has closed or you simply don’t want to continue with the application. You can easily cancel an application by following these ...
    • How do I submit my application?

      In the main menu select Your Application(s). In the application list click Continue your application, for the application you would like to submit. Complete the application form and return to the Application status. When all mandatory sections are ...
    • How do I complete the application form?

      Once you have started a new application, you can complete the application form by following these steps: Log in to the system. In the main menu select Your Application(s). In the application list click Continue your application, for the application ...
    • I don’t want to provide my diversity information. How can I complete the form?

      Please select Prefer not to specify as your answer.