Why am I having problems with some links and fields on the site?
To allow certain actions to be completed, the site uses JavaScript, and Cookies. This means that some site pages (e.g. registration and application) may not function correctly if these are turned off. You will therefore need to have JavaScript and Cookies enabled to get the best from this site.
Additionally, some links may require pop-ups to be enabled, for example when taking some online tests. You may therefore need to enable Pop-ups to be able to complete the required actions.
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I am having difficulty uploading documents to my application. What should I do?
Please check the following: Are you uploading an allowed file type? Check that your document is saved as one of the file types specified on the site. Check that your document is saved with an extension that matches the file type. For example, .doc or ...
I requested a password/username reminder but have not received it
In most cases, you should receive your username/password in just a few minutes. If you have not received your reminder within ten minutes please read the following, which should help you resolve the issue. The email might have been accidentally ...
What should I do if there is an error during an online test?
Please try your test once more as sometimes errors occur if there are internet connectivity issues while you are undertaking the online test. If you have tried this and are still having problems please contact technical support. Find out more: How ...
How can I delete a qualification I've added?
Navigate to the Education summary page from either: The Application status page, and clicking on the Education section. The Qualification details page, and clicking Back. On the Education summary page you will see a list of all of the qualifications ...
How to clear cookies and cache
Google Chrome Click on the three vertical dots in the top right-hand side of the browser toolbar. Click on Settings. Click on Show advanced settings. Under Privacy you will see two buttons: Content Settings and Clear browsing data. Click on Clear ...